Woman PowerJohn submitted this month’s “Solutions For Success” question

This month’s question:

I find myself struggling with how to manage my emotions.  The Veterinary Profession can be very stressful. I’m one of five Veterinarians who work in a large, busy practice and I find myself losing patience, get frustrated, and sometimes lash out at my employees.  Do you have any thoughts on how I can manage my emotions?

Mike and Dean’s Answer:

Hello John,

Great question.  First I want to applaud you for taking the first step to ask for help. This is huge and shows your commitment to change and wanting to be the best leader for your employees and colleagues.

What you’re describing is a piece of Dan Goleman’s work on “Emotional Intelligence”. How do we manage our emotions?

Here are a few easy steps to follow to begin to get a handle on your emotions:

  1. Identify the Triggers – What are the things that happen each day to “trigger” an unwanted emotion? If possible, stay away or distance yourself from those triggers
  2. Create an intention and review it each morning to set the stage for the day. Ex. Your intention may be “to be kind today”
  3. If you should say the wrong thing or lose your temper….apologize. These are just learned habits that need to be broken