Are you and INSPIRATIONAL leader?

Here is a picture of Jeff Thoren and Michael co-presenting last week at a Veterinary Conference in Kansas City. The talk was called: “A Tale of Two leaders – Escaping the Grip of 20th Century Leadership”. The concept of LEADERSHIP is dramatically changing. Leadership...

How to RELAX, RECHARGE, RETHINK your Practice

We ALL need time to RELAX and RECHARGE. Whenever I’m starting to feel the signs of being in overwhelm, I’m reminded of the need to refill my well. I was once told, many years ago, that if my well was half empty, my energy is low and I can’t be my best to anyone or...

Stuck at Status Quo

Tom submitted this month’s “Solutions For Success” question This month’s question: I seem to be stuck at a “Status Quo” place in my practice. I’m not as focused as I’d like to be. I’d love some advice on how to move forward in my practice? Mike’s Answer: Hello Tom,...

How to Create an “Engaged” Employee Culture

Jack Welch, the former CEO of GE said this about culture, “There are only three measurements that tell you everything you need to know about your business’s overall performance: employee engagement, client satisfaction and cash flow. It goes without saying that no...

How do I connect with my clients?

This month’s “Solutions For Success” question   I’m technically very good at my job. I’m very detailed, very responsive but my client feedback is not always great and a reflection of my work. How do I connect with my clients? Mike and Dean’s Answer: This is a great...

How can I manage my emotions?

John submitted this month’s “Solutions For Success” question This month’s question: I find myself struggling with how to manage my emotions.  The Veterinary Profession can be very stressful. I’m one of five Veterinarians who work in a large, busy practice and I find...

How can I manage the daily workflow?

Like most Veterinarians I struggle with how to manage my time.  I’m pulled in so many directions all day. Do you have any thoughts on how I can manage the daily workflow? Mike & Deans’s Answer: Hello Susan, Great question and one that is shared by many in the...