Create SYSTEMS for more FREEDOM and FLOW

I was at one of my clients a few weeks ago.  This is a typical 4 doctor, Small Animal Veterinary practice. They had a very difficult day the previous week which all could have been avoided if a system was in place, communicated to all and followed by all. It was a...

Six Critical Questions for Veterinary Leaders

In his book, The Advantage, Patrick Lencioni reveals the importance of alignment and clarity in any organization. If Veterinary Practice Owners, managers and the leadership team can create a sense of alignment and clarity within their practices they are well on theory...

Toxic Team Members

This month’s “Solutions For Success” question! QUESTION FOR NOVEMBER I’m an Associate in a wonderful practice. I love my clients, the quality of medicine we deliver and, for the most part, our team. But there are some members of our team who are very toxic. They come...

Building Your Client Base

Tim submitted this month’s “Solutions For Success” question Question this month: I’m a new associate, entering my third year as a practicing veterinarian. I really enjoy my work! I’m told that I practice good medicine, that I’m thorough with my treatment plans,etc....

Dealing with a DIFFICULT Doctor

Alice submitted this month’s “Solutions For Success” question! QUESTION FOR MAY I’ve been a Veterinary Technician for almost 25 years and I LOVE my work! I can’t imagine doing anything else. I used to bounce out of bed smiling to go to work. Unfortunately, we have a...