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Solutions for Success

How can I manage my emotions?

Woman PowerJohn submitted this month’s “Solutions For Success” question

This month’s question:

I find myself struggling with how to manage my emotions.  The Veterinary Profession can be very stressful. I’m one of five Veterinarians who work in a large, busy practice and I find myself losing patience, get frustrated, and sometimes lash out at my employees.  Do you have any thoughts on how I can manage my emotions?

Mike and Dean’s Answer:

Hello John,

Great question.  First I want to applaud you for taking the first step to ask for help. This is huge and shows your commitment to change and wanting to be the best leader for your employees and colleagues.

What you’re describing is a piece of Dan Goleman’s work on “Emotional Intelligence”. How do we manage our emotions?

Here are a few easy steps to follow to begin to get a handle on your emotions:

  1. Identify the Triggers – What are the things that happen each day to “trigger” an unwanted emotion? If possible, stay away or distance yourself from those triggers
  2. Create an intention and review it each morning to set the stage for the day. Ex. Your intention may be “to be kind today”
  3. If you should say the wrong thing or lose your temper….apologize. These are just learned habits that need to be broken

How can I manage the daily workflow?

iStock_000016699392XSmallLike most Veterinarians I struggle with how to manage my time.  I’m pulled in so many directions all day.

Do you have any thoughts on how I can manage the daily workflow?

Mike & Deans’s Answer:

Hello Susan,

Great question and one that is shared by many in the fast paced world of Veterinary medicine.

Here are some simple tips to follow to help you manage your time efficiently:

  1. Set an Intention – It’s been said that we can CREATE our day or allow our day to be created for us. The most successful business people that I know, always spend time each morning being intentional about their day.Ex. Your intention might be to be FULLY PRESENT for your employees but mindful of STAYING ON TASK with your priorities for the day.
  1. Get organized – Set times and boundaries for your meetings, calls, etc. Honor those times you’ve set aside to do those tasks. Sometimes we interrupt ourselves and procrastinate around doing the tasks. Stay focused and you’ll feel much more productive at the end of the day.
  2. Communicate – Have a five minute huddle every day with your team. Discuss your goals for the day, who’s responsible for what, what tasks need to be accomplished, how the day will flow, etc.